Course Highlights
- Price: Guaranteed Low Price
- Level: Level 3 CPD Award
- Course Type: 100% Online Course
- Syllabus: 10 course modules
- Duration: 20 hours, guided
- Exams: Yes, included
- Accreditation: CPD Certification
- Certificate: Digital PDF Certificate included, optional Hard Copies £9.99
- Tutor Support: Support included
- Access: 12 Months, 24/7 Unlimited
- Compatibility: Any Browser Device
Course Overview
The online Retail Assistant Course from Oplex Careers aims to provide great insight into the skills and knowledge related to working in the fashion and retail industry as a personal shopper, for yourself with your own clients, or as part of a larger company to progress in your new or existing job.
The online Retail Assistant Course will provide learners with a good insight into the intriguing field of working as a personal assistant in the fashion and retail industry. This course will discuss the key skills and knowledge related to building relationships with clients, understanding consumer purchasing behaviour, defining the role and importance of a personal shopper and more. This course will provide a great insight with the use of practical examples throughout the course. Whether working in the retail industry field already, you want to get started working in within the field of fashion and retails, or just interested in this field of study, this course will cover a range of modules and provide multiple examples for assessment.
As part of this Retail Assistant course learners will understand how to effectively and confidently greet guests in the restaurant, take customer orders making specific recommendations to the menu, how to provide prompt serving of food and offer guests an outstanding level of customer service.
The Retail Assistant Course is divided into 10 carefully selected modules making it easy to follow along in your own time and at your own pace.
You’ll have 24/7 access to the online course materials, assessment test, online exams, introductory video tutorial, study resources and our amazing student support services.
Enrolling on the Level 3 Retail Assistant Course is easy, just click to ‘Add to Basket’ button to start your learning journey.
Course Syllabus
As part of the Retail Assistant Course students will learn:
In this module of the course we will cover:
- Introduction
- Who personal shoppers work for
- Running your own business
- Working for an online shopping service
- Working for a company
- Work activities
- Personal qualities and skills
- Pay and opportunities
- A typical day for a personal shopper
In this module of the course we will cover:
- Introduction
- Social events
- Deciding on the dress code
- Outer appearance echoes the real you
- Behavioural standards
In this module of the course we will cover:
- Colour
- Lines
- Texture
- Workmanship/quality
- Season
- Style
- Style questionnaire
In this module of the course we will cover:
- Trends
- Knowing Fashion Trends as a Personal Shopper
In this module of the course we will cover:
- Understanding consumer behaviour
- Wants and needs
- The consumer attitude
- The process of consumer decision
- Use of outstanding services to lure customers
In this module of the course we will cover:
- Dealing with complaints and returns
- Returns
- Staying calm when handling situations
- Dealing with shoplifting cases
In this module of the course we will cover:
- Personal shopper
- Stylist
- Selling accessories
- Working within your client’s budget
In this module of the course we will cover:
- The selling steps
- Developing your selling skills
- Meeting your sale targets
- Concepts of growing your retail presence
- Improving your sales
In this module of the course we will cover:
- Introduction
- Promoting and marketing
- Business plan checklist
In this module of the course we will cover:
- Managing a contact book
The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame.
The final assessment will contain questions from all modules and topics covered within the course.
The results from the final assessment test will count 100% towards the final grade for the course.
The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.
If for any reason you don’t pass first time around you have unlimited exam retakes.
Accreditation for Retail Assistant
Upon successful completion of this Retail Assistant Course student will be awarded with a CPD Accredited Certification in:
Level 3 CPD Award in Retail Assistant
Here at Oplex Careers we are an accredited CPD training provider and your certificate will include the recognised CPD stamp from our awarding organisation.
The CPD certificate will showcase your achievement in this course and provide proof to any future employers or academic institutions that you have gained the skills from this course and are now certified.
Certificate
On successful completion of this Level 3 Retail Assistant Course you will receive your CPD Certificate.
You can add the certification to your CV and include it as part of your portfolio of evidence.
The certificate will include the course you have undertaken, the grade you have achieved, your full name, date of completion, and a certificate verification number.
This certificate will be produced in Digital PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
As part of the online Retail Assistant Course you will receive full access to our tutor and student support services. Our friendly student support team want you to succeed in your studies and achieve the best possible grade. We are here to help!
Students will have full 24/7 unlimited access for 12 months from the date of joining on the Retail Assistant Course.
This online Retail Assistant Course will work on all major web browsers and smartphone devices. All you need is an internet, 3G, 4G or 5G connection.
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