Office Management Level 3 and 4 Course

Price

Original price was: £ 229.00.Current price is: £ 49.00.

Enrolment
Enrolment Now Open
Duration
38 hours
Difficulty
Level 3, Level 4
Modules
18

Original price was: £ 229.00.Current price is: £ 49.00.

Course Highlights

  • Price: Guaranteed Low Price
  • Level: Level 3 and 4 CPD Award
  • Course Type: 100% Online Course
  • Syllabus: 18 course modules
  • Duration: 36 hours, guided
  • Exams: Yes, included
  • Accreditation: CPD Certification
  • Certificate: Digital PDF Certificate included, optional Hard Copies £9.99
  • Tutor Support: Support included
  • Access: 12 Months, 24/7 Unlimited
  • Compatibility: Any Browser Device

Course Overview

The online Office Management Level 3 and 4 Course from Oplex Careers has been designed to provide learners with an insight into learning key skills to work within an office in a more senior management role. From discussing communication skills to your role as the office manager, this course will discuss key concepts related to successful office management.

Enroll in our Office Management Course for Level 3 and 4 to gain valuable insights into key skills necessary for office work and successful management of your team. Throughout the course, learners will explore a variety of topics including the role of an office manager, effective communication skills and more. This is the ideal course for those who are currently working in an office and looking to advance their careers, or for those who are new to the industry and seeking to learn the ropes. Our comprehensive modules and multiple assessments will equip you with the knowledge and confidence needed to succeed in the office environment.

The Office Management Course Bundle is divided into 18 carefully selected modules making it easy to follow along in your own time and at your own pace.

You’ll have 24/7 access to the online course materials, assessment test, online exams, introductory video tutorial, study resources and our amazing student support services.

Enrolling on the Level 3 and 4 Office Management Course is easy, just click to ‘Add to Basket’ button to start your learning journey.

Course Syllabus

As part of the Office Management Course students will learn:

In this module of the course we will cover:

  • Introduction
  • The office manager
  • The office manager’s responsibilities
  • Essential office management skills
  • Office manager academic qualifications
  • Office manager salaries and work conditions
  • Office management career prospects

In this module of the course we will cover:

  • Introduction
  • Understanding personality and the factors that shape personality
  • Personality development and its importance
  • Essential office manger personality traits
  • Projecting confidence
  • How to handle the office manager’s job

In this module of the course we will cover:

  • Introduction
  • First impressions say everything about you
  • Leadership as a creative, rather than reactive, thought
  • A company’s first impressions
  • Projecting professionalism
  • What causes customers to leave?
  • Professional customer service
  • Do not say ‘I don’t know’ or ‘no’

In this module of the course we will cover:

  • Introduction
  • Effective communication
  • Interpersonal communication
  • Effective organisational communication
  • Causes of ineffective interpersonal communication
  • How to improve your communication skills

In this module of the course we will cover:

  • Introduction
  • Things to consider at the reception zone
  • Duties of the receptionist or front office personnel
  • The receptionist’s skills and qualifications
  • The receptionist’s career prospects
  • Front office technology
  • Reception as a changing profession
  • A future without receptionists
  • Executive reception work
  • Working as a team

In this module of the course we will cover:

  • Introduction
  • Understanding Administrative Systems
  • Administrative Management
  • Administrative Systems of the past
  • Developing administrative strategies
  • Strategic business administration
  • The process is important
  • Developing and implementing records management policies
  • Outsourcing a company’s administrative system
  • The administration system as the pillar of an organisation
  • Steps for implementing a newly developed system
  • Implementing a new/improved administrative system

In this module of the course we will cover:

  • Introduction
  • The benefits of recording expenses
  • How to maintain expense records
  • The two methods of keeping records
  • Recording expenses
  • Creating a budget for the business
  • Defining a budget
  • How and when to create a budget
  • Budget tabulation
  • How to use the budget

In this module of the course we will cover:

  • Introduction
    The layout of an office
  • Office layout objectives
  • Why the office layout is important
  • Office layout principles
  • Factors to consider when designing the layout of an office
  • Advantages of a well-designed office layout
  • Common office layouts
  • Merits and demerits of private and open offices
  • Who decides the office layout
  • How to create a perfect layout
  • Maintaining the office
  • Why it is important to maintain the office and office equipment

In this module of the course we will cover:

  • Introduction
  • The four categories of meetings
  • The importance of having a chairperson
  • Preparing for the meeting
  • The meeting
  • Get feedback to know how the meeting went
  • Hiring staff for a small-sized business
  • How to choose interviewers
  • An effective induction process

The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame.

The final assessment will contain questions from all modules and topics covered within the course.

The results from the final assessment test will count 100% towards the final grade for the course.

The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.

If for any reason you don’t pass first time around you have unlimited exam retakes.

Course Syllabus

As part of the Office Management Advanced Course students will learn:

In this module of the course we will cover:

  • Introduction
  • The meaning of staffing
  • Preliminary work and the staffing process
  • How many people should the company hire?
  • Sufficient staffing levels
  • Insufficient staffing levels
  • Causes of staff shortage
  • How to find temporary employees
  • Dealing with absenteeism

In this module of the course we will cover:

  • Introduction
  • How performance management works
  • Personal performance planning and its benefits
  • Where should performance management begin?
  • Definition and importance of appraisal systems
  • Setting business objectives
  • The difference between competencies and objectives
  • Preparing and conducting individual appraisals
  • Managing disagreement
  • Managing poor performance
  • When and how to act

In this module of the course we will cover:

  • Introduction
  • What does the term ‘delegation’ mean?
  • Why is it necessary to delegate tasks?
  • The most appropriate time to delegate tasks
  • What type of work should you delegate?
  • The process of delegating work
  • Effective workload, output and time management
  • How to monitor productivity

In this module of the course we will cover:

  • Introduction
  • The meaning of employee development and training
  • Why employee development and training is important
  • What do you need?
  • Staff mentoring and coaching
  • Benefits of continuous staff development and training
  • The ADDIE model

In this module of the course we will cover:

  • Introduction
  • Understanding equality and diversity
  • Diversity, equality and the supporting laws
  • The environment
  • How to encourage equality in the business
  • Why it is important to promote diversity and equality
  • The equality act 2010
  • An inclusive workplace
  • Equality policies
  • How to deal with discrimination

In this module of the course we will cover:

  • Introduction
  • How to present a report
  • Report style
  • Report structure
  • Style of writing
  • Focus on details
  • Writing technical reports
  • Visual presentation

In this module of the course we will cover:

  • Introduction
  • Economic reasons
  • Management systems
  • The law
  • Policy implementation tips
  • How to communicate the policy
  • How to measure performance
  • Performance review and auditing
  • System review
  • Safety devices and safety checks for electrical equipment

In this module of the course we will cover:

  • Introduction
  • Why is it important to attend conventions and conferences?
  • How to get the best out of conferences
  • Sessions and Conversations
  • Participation
  • Conference trip justification
  • Creating conference reports
  • Professional development
  • Conference expenses
  • Staff development and training
  • Turnover costs
  • Advantages of staff training
  • Components of staff training

In this module of the course we will cover:

  • Introduction
  • Internet marketing techniques
  • Why should you care?
  • Digital marketing strategies and channels
  • Tools for managing social media
  • Marketing on social media
  • How to promote relationships
  • Client involvement
  • How to get noticed

The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame.

The final assessment will contain questions from all modules and topics covered within the course.

The results from the final assessment test will count 100% towards the final grade for the course.

The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.

If for any reason you don’t pass first time around you have unlimited exam retakes.

Accreditation for Office Management

Upon successful completion of this Office Management Course Bundle student will be awarded with a CPD Accredited Certification in:

Level 3 CPD Award in Office Management

Level 4 CPD Award in Office Management Advanced

CPD Logo

Here at Oplex Careers we are an accredited CPD training provider and your certificate will include the recognised CPD stamp from our awarding organisation.

The CPD certificate will showcase your achievement in this course and provide proof to any future employers or academic institutions that you have gained the skills from this course and are now certified.

Certificate

On successful completion of this Level 3 and 4 Office Management Course you will receive your CPD Certificate.

You can add the certification to your CV and include it as part of your portfolio of evidence.

The certificate will include the course you have undertaken, the grade you have achieved, your full name, date of completion, and a certificate verification number.

This certificate will be produced in Digital PDF format, hard copies of the certificate will be available at an additional fee of £9.99.

Course Benefits

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Excellent Value

Our online courses are affordable, excellent value for money and make learning accessible
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All Inclusive

All learning materials and resources are included in course price

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Accredited Certificates

Our courses are fully recognised and accredited

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Easy to Understand Learning

Straight forward and easy to follow learning topics

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Learn at Your Own Pace

Interactive lessons allow you to start and stop at your own speed.

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12 MonthsCourse Access

You will have access to the course and all exams for 12 months.

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Study Anywhere

24/7 access to our course across all major devices, you can study anywhere

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Tutor Support

Unlimited help and support from our tutor team to help you succeed

Start the Course

Original price was: £ 229.00.Current price is: £ 49.00.

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Assessment for Office Management Level 3 and 4 Course

This course contains a combination of online testing to assess learners’ ability and understanding of the course.

The testing for this course is comprised of:

  • End of Module Multiple Choice Test
  • Final Interactive Assessment Test

End of Module Assessment
Each the end of each module learners will take a short multiple choice test to assess their knowledge from within the course.

Final Course Assessment for this online Office Management Level 3 and 4 Course
At the end of the course learners will take a final interactive assessment test. To pass the final assessment test a score of 40% is required.

Certificate

Upon successful completion of the final assessment test, certificates for the course will be produced within 1-3 working days.

Unlimited Re-takes

This course comes with an unlimited number of exam retakes. If for any reason you do not pass your final exam first time around, you can keep taking the course until you pass.

Support and Help

customer support iconAs part of the online Office Management Level 3 and 4 Course you will receive full access to our tutor and student support services. Our friendly student support team want you to succeed in your studies and achieve the best possible grade. We are here to help!

If you ever have a question about your studies, no matter how big or small, our team of dedicated academic tutors and student support team are on hand to help you with your Office Management Level 3 and 4 Course.

We offer unlimited online tutor support via email to help students progress through the course.

Our student support team are also available to all our students and help provide all student support services, via email, live chat and telephone.

Course Format for Office Management Level 3 and 4 Course


This course is accessed through our dedicated online student learning portal. You can access the student learning portal 24/7 including all course materials and resources, online assessments and exams, student study guides, student profiles, support services and much more.

Your Office Management Level 3 and 4 Course materials will be presented in an interactive and easy to follow presentation enabling you to study at your own pace. You can track your learning progress as you work your way through the course.

What’s more you can access the online student learning portal through any device, all you need is a web browser.

Course Access

course study timeStudents will have full 24/7 unlimited access for 12 months from the date of joining on the Office Management Level 3 and 4 Course.

There is no fixed date or time limit to complete the course during this 12 month period.

This is to take the pressure off when studying for this Office Management Level 3 and 4 Course.

Entry Requirements for Office Management Level 3 and 4 Course

There are no specific entry requirements or prerequisites for this Office Management Level 3 and 4 Course.

The course is available to all students, of all academic backgrounds.

Course Compatibility

This online Office Management Level 3 and 4 Course will work on all major web browsers and smartphone devices. All you need is an internet, 3G, 4G or 5G connection.

Are courses are fully compatible with PC’s, Mac’s, Laptops, Tablets, Smart Phones, Smart TV’s and Gaming Console with Web Browsers.

FAQ’s

Below you will find some common questions that previous students have asked us prior to joining the Office Management Level 3 and 4 Course.

Can I order more than one course?

Yes. You can order as many courses as you like. You can purchase 1, 2 or even 10 courses. It’s entirely up to you.

Can I order the course for someone else?

Yes. You can order the course for a family member, friend, work colleague, staff members and more. When placing your order, just send us an email to inform us that the course is for someone else and we will create an account for them.

Are there any additional or monthly costs?

No. The course price you see listed is the only cost you have to pay to study the course. There are no hidden fees, no monthly payments or anything like that.

When you finish the course, you will be awarded with a PDF certificate of achievement which you can print out yourself. Or if you require us to print the certificate on hard copy, you can pay an optional £9.99.

Other than that, there are no additional costs or fees whatsoever.

What if I don’t pass first time?

We have our exam pass guarantee in place. You will be allowed to retake the final assessment as many times as you require until you pass the course. There is no additional charge to retake the test.

What do I get at the end of the course?

Once you’ve finished the course you will be awarded with your certificate. We’ll dispatch this within 1-3 working days of you completing your course.

How do I enrol?

Just click the ‘Buy Now’ button above, which will add the course in your shopping cart, from here proceed with the checkout and enter your payment details. You can pay securely using PayPal or a Debit/Credit card.

Once we have confirmed your enrolment, we will send you access to your course straight away so you can enjoy our learning.

Can I study if I live outside the UK?

Yes. With Oplex Careers you will receive access to your online training course, meaning that you can study from anywhere in the world, as long as you have an internet connection. We have students taking our courses in over 50 countries worldwide.

When does this course start?

Oplex Careers is not like a traditional college or learning institution where set dates for enrolment exist, we provide online training courses that are completely flexible. With our online training courses you can enrol and start your course today. You have complete control over your own learning.

Do I need to come to a training venue?

All the courses available at Oplex Careers are studied online, so you do not need to attend any training venue or classes.

When will I receive my course?

You will receive instant access to your online training course once you have successfully completed the checkout and we confirm your enrolment. We send your login details for the course, along with a receipt for your payment to the email address used at checkout. Please make sure you therefore use the correct email address at checkout.

Will I have a tutor?

Yes. If you need any help or support when studying the course just email the tutor support team and they will help answer any questions you may have.

Do I receive a certificate?

Once you have finished the course you will receive a certificate to showcase your new skills and qualifications. This certificate will be sent to you via email in PDF format once you have completed the course. Hard copies of certificates are available for an additional £9.99.

Are there any deadlines?

At Oplex Careers our courses are online and can be studied your own pace, without any strict deadlines for completion throughout the duration of your course. You have 12 months access for the course, so you have ample time to complete the course.

If you don’t finish the course within 12 months, you can also email us for an extension on your course.

Do I need any previous experience or qualifications before I join a course?

Most of the courses available here at Oplex Careers require little or no previous knowledge prior to enrolling.

How long do I have access to my course?

You will have access to a course for 12 months from the date of joining. Should you need to extend your course after such time, just contact student support services.

Is the course recognised?

Yes. Our courses are accredited through the CPD Certification Service. CPD is recognised nationally across the United Kingdom and internationally around the world, thus the CPD Award should be recognised by academic institutions, public organisations and private companies. Your certificate will contain the universally recognised CPD Certification Service logo.

Can I cancel or refund my course?

Yes. We offer the Oplex Careers 14 days peace of mind guarantee. As long as you haven’t logged into the course, you can get a full no questions asked refund within the first 14 days after ordering.

I have another question about the course, how can I contact you?

Please use the live chat or contact us should you have a specific question which is not answered here.

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Ready to Enrol

If you are ready to get started on this online Office Management Level 3 and 4 Course, simply click the ‘Add to Basket’ button where you follow the checkout steps to complete the order.

Original price was: £ 229.00.Current price is: £ 49.00.

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Course Subjects

The Office Management Level 3 and 4 Course is part of the following course subjects:

Business CoursesCourse BundlesManagement Courses