Course Highlights
- Price: Guaranteed Low Price
- Level: Level 4 CPD Award
- Course Type: 100% Online Course
- Syllabus: 9 course modules
- Duration: 18 hours, guided
- Exams: Yes, included
- Accreditation: CPD Certification
- Certificate: Digital PDF Certificate included, optional Hard Copies £9.99
- Tutor Support: Support included
- Access: 12 Months, 24/7 Unlimited
- Compatibility: Any Browser Device
Course Overview
The online Office Management Advanced Course from Oplex Careers has been designed to provide learners with a deeper understanding into effectively managing an office, from delegating tasks to team members, health and safety, performance management and more. Exploring report writing, appraisals and assessments, this course will discuss key concepts related to successful office management.
This Office Management Advanced Course will provide learners with a further insight into what it takes to work effectively within an office environment while managing the office and your team. The course will cover a range of topics discussing performance management, delegating tasks and more. Whether working in an office already and want the confidence to go for a more senior position, or you want to get started within an office environment, this course will cover a range of modules and provide multiple examples for assessment.
The Office Management Advanced Course is divided into 9 carefully selected modules making it easy to follow along in your own time and at your own pace.
You’ll have 24/7 access to the online course materials, assessment test, online exams, introductory video tutorial, study resources and our amazing student support services.
Enrolling on the Level 3 Office Management Advanced Course is easy, just click to ‘Add to Basket’ button to start your learning journey.
Course Syllabus
As part of the Office Management Advanced Course students will learn:
In this module of the course we will cover:
- Introduction
- The meaning of staffing
- Preliminary work and the staffing process
- How many people should the company hire?
- Sufficient staffing levels
- Insufficient staffing levels
- Causes of staff shortage
- How to find temporary employees
- Dealing with absenteeism
In this module of the course we will cover:
- Introduction
- How performance management works
- Personal performance planning and its benefits
- Where should performance management begin?
- Definition and importance of appraisal systems
- Setting business objectives
- The difference between competencies and objectives
- Preparing and conducting individual appraisals
- Managing disagreement
- Managing poor performance
- When and how to act
In this module of the course we will cover:
- Introduction
- What does the term ‘delegation’ mean?
- Why is it necessary to delegate tasks?
- The most appropriate time to delegate tasks
- What type of work should you delegate?
- The process of delegating work
- Effective workload, output and time management
- How to monitor productivity
In this module of the course we will cover:
- Introduction
- The meaning of employee development and training
- Why employee development and training is important
- What do you need?
- Staff mentoring and coaching
- Benefits of continuous staff development and training
- The ADDIE model
In this module of the course we will cover:
- Introduction
- Understanding equality and diversity
- Diversity, equality and the supporting laws
- The environment
- How to encourage equality in the business
- Why it is important to promote diversity and equality
- The equality act 2010
- An inclusive workplace
- Equality policies
- How to deal with discrimination
In this module of the course we will cover:
- Introduction
- How to present a report
- Report style
- Report structure
- Style of writing
- Focus on details
- Writing technical reports
- Visual presentation
In this module of the course we will cover:
- Introduction
- Economic reasons
- Management systems
- The law
- Policy implementation tips
- How to communicate the policy
- How to measure performance
- Performance review and auditing
- System review
- Safety devices and safety checks for electrical equipment
In this module of the course we will cover:
- Introduction
- Why is it important to attend conventions and conferences?
- How to get the best out of conferences
- Sessions and Conversations
- Participation
- Conference trip justification
- Creating conference reports
- Professional development
- Conference expenses
- Staff development and training
- Turnover costs
- Advantages of staff training
- Components of staff training
In this module of the course we will cover:
- Introduction
- Internet marketing techniques
- Why should you care?
- Digital marketing strategies and channels
- Tools for managing social media
- Marketing on social media
- How to promote relationships
- Client involvement
- How to get noticed
The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame.
The final assessment will contain questions from all modules and topics covered within the course.
The results from the final assessment test will count 100% towards the final grade for the course.
The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.
If for any reason you don’t pass first time around you have unlimited exam retakes.
Accreditation for Office Management Advanced
Upon successful completion of this Office Management Advanced Course student will be awarded with a CPD Accredited Certification in:
Level 4 CPD Award in Office Management Advanced
Here at Oplex Careers we are an accredited CPD training provider and your certificate will include the recognised CPD stamp from our awarding organisation.
The CPD certificate will showcase your achievement in this course and provide proof to any future employers or academic institutions that you have gained the skills from this course and are now certified.
Certificate
On successful completion of this Level 4 Office Management Advanced Course you will receive your CPD Certificate.
You can add the certification to your CV and include it as part of your portfolio of evidence.
The certificate will include the course you have undertaken, the grade you have achieved, your full name, date of completion, and a certificate verification number.
This certificate will be produced in Digital PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
As part of the online Office Management Advanced Course you will receive full access to our tutor and student support services. Our friendly student support team want you to succeed in your studies and achieve the best possible grade. We are here to help!
Students will have full 24/7 unlimited access for 12 months from the date of joining on the Office Management Advanced Course.
This online Office Management Advanced Course will work on all major web browsers and smartphone devices. All you need is an internet, 3G, 4G or 5G connection.
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