Course Highlights
- Price: Only £19.00
- Level: Level 3 CPD Award
- Course Type: 100% Online Course
- Syllabus: 5 course modules
- Duration: 10 hours, guided
- Exams: Yes, included
- Accreditation: CPD Certification
- Certificate: Digital PDF Certificate included, optional Hard Copies £9.99
- Tutor Support: Support included
- Access: 12 Months, 24/7 Unlimited
- Compatibility: Any Browser Device
Course Overview
The online Conflict Management Course from Oplex Careers has been designed to provide insight into the field of Conflict Management.
The online Conflict Management and Resolution Course will discuss key skills and knowledge when dealing with conflict in the workplace.
This course will provide an understanding into this field, giving learners the skills and knowledge to confidently know how to deal with conflict in the workplace.
The Conflict Management Course is divided into 5 carefully selected modules making it easy to follow along in your own time and at your own pace.
You’ll have 24/7 access to the online course materials, assessment test, online exams, introductory video tutorial, study resources and our amazing student support services.
Enrolling on the Level 3 Conflict Management Course is easy, just click to ‘Add to Basket’ button to start your learning journey.
Course Syllabus
As part of the Conflict Management Course students will learn:
In this module of the course we will cover:
- What is Conflict?
- Benefits of Conflict
- Types of Conflict
In this module of the course we will cover:
- Common Causes of Conflict
- Conflict in the Workplace
- Conflict Escalation
In this module of the course we will cover:
- Recognising Signs of Anger
- Recognising Conflict in the Workplace
In this module of the course we will cover:
- Development of Conflict Management
- Types of Conflict Management
In this module of the course we will cover:
- Communication in Conflict
- Conflict Management Skills and Methods
- Avoiding Conflict
The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame.
The final assessment will contain questions from all modules and topics covered within the course.
The results from the final assessment test will count 100% towards the final grade for the course.
The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.
If for any reason you don’t pass first time around you have unlimited exam retakes.
Accreditation for Conflict Management
Upon successful completion of this Conflict Management Course student will be awarded with a CPD Accredited Certification in:
Level 3 CPD Award in Conflict Management
Here at Oplex Careers we are an accredited CPD training provider and your certificate will include the recognised CPD stamp from our awarding organisation.
The CPD certificate will showcase your achievement in this course and provide proof to any future employers or academic institutions that you have gained the skills from this course and are now certified.
Certificate
On successful completion of this Level 3 Conflict Management Course you will receive your CPD Certificate.
You can add the certification to your CV and include it as part of your portfolio of evidence.
The certificate will include the course you have undertaken, the grade you have achieved, your full name, date of completion, and a certificate verification number.
This certificate will be produced in Digital PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
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