Course Highlights
- Price: Only £29.00
- Level: Level 4 CPD Award
- Course Type: 100% Online Course
- Syllabus: 9 course modules
- Duration: 18 hours, guided
- Exams: Yes, included
- Accreditation: CPD Certification
- Certificate: Digital PDF Certificate included, optional Hard Copies £9.99
- Tutor Support: Support included
- Access: 12 Months, 24/7 Unlimited
- Compatibility: Any Browser Device
Course Overview
The online Cabin Crew Level 4 Course from Oplex Careers aims to provide great insight into the skills and knowledge related to delivering exceptional customer service before, during and after in flight service, aviation in health and safety and more.
The online Air Cabin Crew Level 4 Course will provide learners with a further and deeper understanding into working within air travel to deliver exceptional customer service. This course will discuss the key skills and knowledge related health and safety in aviation, crew resource management, meeting airline’s expectations, and more. This course will provide a great insight into your role working within air travel with the use of practical examples throughout the course. Whether working in cabin crew already, you want to get started working in this field, looking for more training, or just interested in this field of study, this course will cover a range of modules and provide multiple examples for assessment.
The Air Cabin Crew Advanced Course is divided into 9 carefully selected modules making it easy to follow along in your own time and at your own pace. You’ll have 24/7 access to the online course materials, assessment test, online exams, introductory video tutorial, study resources and our amazing student support services.
Enrolling on the Air Cabin Crew Advanced Course is easy, just click to ‘Add to Basket’ button to start your learning journey.
Course Syllabus
As part of the Air Cabin Crew Advanced Course students will learn:
In this module of the course we will cover:
- Qualifications and Experience
- Meeting Airline Expectations
- Lifestyle Alterations
In this module of the course we will cover:
- Customer Service
- Crew Resource Management (CRM)
- Aviation Medicine (AvMed)
- Emergency and Safety Procedures
- Aviation Security
In this module of the course we will cover:
- Regulation and Legislation
- Importance of Regulation and Legislation
- Different Types of Threat
In this module of the course we will cover:
- Aviation Terminology
- Emergency Communications
- Communication Barriers
In this module of the course we will cover:
- Pre-flight Briefing
- Importance of Teamwork
- Airline Class Expectations
In this module of the course we will cover:
- Checking the Cabin
- Practical Safety Demonstration
- Factors that Prevent an Effective Demonstration
In this module of the course we will cover:
- Communication Skills
- Providing Airline Services
- Cultural Awareness
In this module of the course we will cover:
- Causes of Airline Conflict
- Finding an Appropriate Solution
- Utilising Constructive Feedback
In this module of the course we will cover:
- Equality and Diversity
- Passengers with Special Requirements
- Identifying Passenger Issues
The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame.
The final assessment will contain questions from all modules and topics covered within the course.
The results from the final assessment test will count 100% towards the final grade for the course.
The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.
If for any reason you don’t pass first time around you have unlimited exam retakes.
Accreditation for Air Cabin Crew Advanced
Upon successful completion of this Level 4 Air Cabin Crew Advanced Course student will be awarded with a CPD Accredited Certification in:
Level 4 CPD Award in Air Cabin Crew
Here at Oplex Careers we are an accredited CPD training provider and your certificate will include the recognised CPD stamp from our awarding organisation.
The CPD certificate will showcase your achievement in this course and provide proof to any future employers or academic institutions that you have gained the skills from this course and are now certified.
Certificate
On successful completion of this Level 4 Air Cabin Crew Advanced Course you will receive your CPD Certificate.
You can add the certification to your CV and include it as part of your portfolio of evidence.
The certificate will include the course you have undertaken, the grade you have achieved, your full name, date of completion, and a certificate verification number.
This certificate will be produced in Digital PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
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